Frequently asked questions

Our listed New Jersey locations are Little Falls, Budd Lake, and Parsippany. Visit Find your Wizard for addresses, phone numbers, and directions.

Select Near me in Find your Wizard and allow location access when your browser asks. The store list will show approximate straight-line distances, which may differ from driving distances.

Yes. You can browse all three store markers and open directions without using Near me. Location access is optional.

Call your preferred store using the number in Locations to confirm current hours, including holiday hours, before your visit.

Wizard serves adults 21 and older. Bring a valid photo ID when visiting a store.

Contact the location you plan to visit to ask about entrance access, parking, or any assistance you may need. Store phone numbers are in Locations.

Each card in Locations includes that store’s phone number and email address. Contact the store directly for help with a visit or purchase.

Contact the store where you made your purchase. Have your receipt and item details ready so the team can explain the applicable return or exchange terms.

Contact the store where you purchased it and describe the issue. Keep your receipt and packaging if available. The store can explain what information is needed and the available next steps.

Ask the store about the terms that apply to your purchase. Eligibility, exclusions, and any time limits need to be confirmed with the team.

Use Request franchise info to prepare an inquiry. Then copy the prepared message and send it through the linked Wizard contact page. Preparing the message alone does not submit it.

Include your name, email, phone number, desired city and state, investment range, and a short introduction describing your business or management background.

Request current program information from the Wizard team. The investment ranges in the inquiry form describe your budget; they are not a quote or a confirmed total startup cost.

Include your preferred city and state in your inquiry. The team will need to confirm availability and explain any applicable territory terms.

Describe your experience in your inquiry, even if it comes from another industry. Ask the team about current qualification requirements and the level of owner involvement expected.

Ask for the current training scope, who attends, site-selection responsibilities, opening support, ongoing support, and expected timeline. Confirm these details with the team before making plans.

Complete the Jobs application or email jobs@wizardsmokeshop.com. Include your contact details, preferred location, availability, and relevant experience. Applicants must be 21 or older.

Yes. The application lets you select multiple locations or choose Any location. Let the team know which stores work best for you.

Email your résumé to jobs@wizardsmokeshop.com. Include your full name and preferred position so the team can match it to your application.

Email jobs@wizardsmokeshop.com with your name, the location and position you applied for, and your update or question.